Do you ship internationally?
www.LongIslandCrowns.com is exclusively for orders within the U.S., and Canada, and worldwide.
Question
How can I pay for my order?
AnswerWe accept the following: Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. We also accept payments via Paypal and Apple Pay. No account sign up is required and it is free.
Question
Can I change my shipping address?
AnswerWe cannot change the shipping address after an order has been placed. Doing so voids our protections against fraud and theft. If you want to change the address, we will have to cancel your order. Once the order is cancelled you can place a new order for the correct address.
Question
If I buy an item online, can I return it in-store?
AnswerSorry, but if you place your order online, your merchandise must be mailed back to us for returns processing. We do not process web returns at our stores.
Question
Can you take off the signature requirement for my package?
AnswerUnfortunately we can not waive the signature requirement for deliveries $100 and over. Also, FEDEX cannot waive signature requirements.
Question
I could not place an order, but my account was charged. What happened to my order?
AnswerIf the order did not successfully go through, the order was not placed. If you see a charge on your account, it is a pending hold that should clear with 24-48 hours.